Shipping Policy

Last Updated: September 30, 2026

Thank you for shopping with us. We aim to process and deliver your order as quickly and smoothly as possible.

Order Processing

• Orders are typically processed within 1–3 business days after payment is confirmed.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During sales, promotions, holidays, or product launches, processing times may take longer.

• You will receive an order confirmation after placing your order and a shipping confirmation with tracking information once your order has been dispatched.

Shipping Times

Estimated delivery times may vary depending on your location and the shipping method selected at checkout.

• Local / Domestic Orders: 2–7 business days

• International Orders: 7–21 business days

Delivery times are estimates and are not guaranteed. Delays may occur due to weather, customs, courier disruptions, holidays, or other circumstances outside our control.

Shipping Charges

Shipping costs are calculated and displayed at checkout based on your delivery address, order size, and available shipping method.

From time to time, we may offer free shipping promotions or other shipping offers. Any applicable offer will be displayed on our website or at checkout.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation containing tracking information, where available.

Please allow up to 48 hours for tracking information to become active after your order has been dispatched.

Incorrect or Incomplete Address

Please make sure your shipping information is accurate before completing your order.

If you provide an incorrect or incomplete address, please contact us as soon as possible. We will try to assist, but we cannot guarantee that the shipping address can be changed after the order has been dispatched.

Additional shipping charges may apply if an order needs to be reshipped because of an incorrect or incomplete address.

Delayed or Lost Orders

If your order has not arrived within the estimated delivery timeframe, please contact us so we can assist you in checking the shipment status.

Once an order has been handed over to the shipping carrier, delivery delays may be outside our control. We will work with the carrier where possible to help resolve the issue.

Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible and provide photographs of the package and the items received.

We will review the issue and work with you to determine the appropriate resolution.

International Orders

International customers may be responsible for customs duties, taxes, import fees, or other charges imposed by their country.

These charges are not included in the product or shipping price unless explicitly stated at checkout.

Customs clearance may also cause additional delays.

Changes to This Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about your order or our shipping policy, please contact us through the contact information provided on our website.